Terms & Conditions

Terms & Conditions

Terms & Conditions

Greetings from Kyka Group LLC. Thank you for booking through our website. Through booking any tour or service through our website, you´re considered to have agreed to our terms and conditions outlined below. Please read all the below terms and conditions that apply to all the bookings made through our website

1. Price Policy

Unless otherwise mentioned, prices quoted on our website are charged on per person basis and do not sundry charges unless specifically mentioned. The rates mentioned on the website may change without prior notice.

2. Payment

• We accept almost all major debit & credit cards. Full payment must be done by debit or credit card, and guests are required to provide their card number to complete the transaction. Any charges to your card will be showed as a charge on your statement.

• Once the payment is done, guest will receive booking email. Booking email can be provided to our customer service representative as proof of payment. Guests are required to ensure that all information provided at the time of booking are accurate.

3. Cancellation & No Show Policy

◾ Every Tour Activity/Attraction/Hotel has its own cancellation policies, before booking any activity with Kyka Group LLC, client has to read cancellation policy of that particular tour.

◾ Tourist Visa fees is not Refundable once payment done at Kyka Group LLC website.

◾ While booking any tour, customer may check the availability of the tour prior to booking by contacting our customer service agents.

◾ If you fail to turn up for the tour, no refunds in part or full can be provided. The same condition applies in the case of unused tickets, sightseeing tours, car-rental or chauffeur-driven services. Likewise, rescheduling cannot be allowed for confirmed tours, transfers to and from airports, and other travel related services.

◾Prior to making cancellation, we recommend you to carefully read the cancellation rules that apply to your tour package. For cancellation of all or any part of your reservation, make sure that you make notification of cancellation to Kyka Group LLC in writing. Upon receiving your cancellation request, we´ll let you know through e-mail, call or message regarding the confirmation of booking cancellation as well as the fee that should be paid. Kyka Group LLC cannot be held responsible for any cancellation that has not been received from you or not confirmed by us.

4. Booking Changes

Bookings in your tour or holiday package may are subject to change based on local / weather conditions, airway schedules and such other several aspects. Should this transpire, we can provide suitable options of similar value, however depending on its availability. At most, we announce changes in itinerary, if any, before departure. Please note that Kyka Group LLC & Travels reserves complete right to implement minor amendments in itinerary at any time without reimbursement. Further, no reimbursement can be done in the event of vis major, such as flood and earthquake.

5. Hotel Bookings

If we are not able to accommodate you in an accommodation of your preferred hotel, we will strive to provide you with an alternative of similar budget and standard. All hotel bookings are subject to standard check-in and check-out policy and guests need to plan their travel accordingly. Any request for early check-in or late check-out is purely at the discretion of the hotel and Kyka Group LLC cannot be held responsible for any early or late check-in and check-out requests which are not provided by the hotel due any reason whatsoever.

6. Travel Insurance & Documents

• Kyka Group LLC & Travels shall not be responsible for any kind of damages as an outcome of accident, illness, injury, or loss of personal baggage or even the cancellation of trip. It is advisable that the traveler should avail of a travel insurance policy to tackle unforeseen events.

• It is the responsibility of every guest to ensure that he or she carries documents relevant for a particular tour, including passport or a valid ID card. This is especially important for guests coming from a different country. No refund can be done in the event of loss or lack of these relevant documents. Similarly, passengers – irrespective of their nationality – are advised to check with their respective country´s consulate here to gain information on entry requisites, before they plan to visit here. Equally vital is to inquire with your consulate regarding the current visa and health requirements, as they are subject to change without prior notice.

9. Copyright Content

All content in this website, including logo, images, information on tour package, pricing details, and other relevant details, are proprietary to Kyka Group LLC and Travels. Accordingly, as a condition of this website´s usage, you agree not to exploit this website or its content for any non-personal, commercial, or illegitimate purposes.

10. Legal

Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.